Shipping Policy

Hum apne customers ko fast, reliable aur secure delivery provide karne ki poori koshish karte hain.

Order Processing

• Orders receive hone ke baad aam tor par 1–2 business days mein process kiye jate hain.
• Order dispatch hone ke baad customer ko available hone ki surat mein tracking details provide ki jayengi.
• Weekend aur public holidays par orders ki processing ya delivery mein delay ho sakta hai.

Delivery Time

• Pakistan ke major cities mein delivery aam tor par 2–5 business days leti hai.
• Remote areas mein delivery ko 5–7 business days lag sakte hain.
• Delivery time courier service aur customer ke location ke mutabiq vary kar sakta hai.

Shipping Charges

• Shipping charges order place karte waqt clearly display kiye jayenge.
• Agar store par free shipping offer available ho, to uski conditions product ya checkout page par mention hongi.

Delivery Issues

Agar parcel delivery ke dauran damaged ho, wrong item receive ho, ya order expected time mein receive na ho, to please hamari customer support team se contact karein.

Customer se request hai ke parcel receive karte waqt packaging aur product ko check karein.

Incorrect Address

Order place karte waqt apna complete aur correct delivery address aur contact number provide karna customer ki responsibility hai.

Agar incorrect ya incomplete address ki wajah se parcel return hota hai, to additional shipping charges apply ho sakte hain.

Order Cancellation

Order dispatch hone se pehle cancellation request ki ja sakti hai. Dispatch hone ke baad cancellation ki availability store ki cancellation/return policy ke mutabiq hogi.

Contact Us

Shipping se related kisi bhi sawal ya concern ke liye hamari customer support team se contact karein. Hum aapki madad karne mein khushi mehsoos karenge.

Thank you for shopping with us!